The profit is leaking on both sides of your ledger.

What your vendors still owe you, and what your customers were billed short. Neither one arrives as a loss you can see. It arrives as a year where margins were tighter and nobody can say exactly why. Recovered, none of it carries a cost of sale, so it lands on the bottom line.

IllustrativeWhat a single finding looks like
SPA · TIER 2 · UNFILED 28 eligible debit lines claims on record 0
oldest line 41 days vendor window 90 days exposure $74,000

Every dollar we report resolves to a row like this one: the shipment, the agreement clause, the claim that was never submitted, and the date the window closes. Nothing is an estimate, and nothing reaches you until a named engineer has verified it.

Four leaks, two directions

Most audits look at what you paid out. In distribution the larger pool is what you failed to collect, and it runs both ways at once.

Turn your phone sideways, or scroll the diagram across.
VOLUME & GROWTH TIERScomputed by the manufacturerAGREEMENTS ON PAPERSPA PDFs · email · vendor portalsannual program lettersmanual keyingYOUR ERPkeyed records are what drive claimsMANUFACTURERruns the programs andadjudicates every claimDISTRIBUTORbuys into stock at full costand fronts the discountEND CUSTOMERcontractor · plant · OEMbuys at the agreed priceproduct into stock at full costships and invoices at the SPA pricepays, and takes deductionsclaims the difference back · EDI 844accepts or rejects · EDI 849 · credit memoL1agreements never keyed correctlyL2eligible claims never filedL3rejections parked, never refiledL4tier math never auditedL5ships more than it billsL6deductions absorbedzet·see reconciles agreements against your ERP, claims, and invoices—in both directionsbuy side L1 L2 L3 L4 · sell side L5 L6 · every finding tied to the document that proves it
product and invoice flowthe claim you have to file to get your money backvendor responseLwhere it silently fails
Buy sideL1 L2 L3

SPA and ship-and-debit claims short-paid or never filed

Eligible lines shipped, the claim never went in, or it went in against the wrong authorised cost. A rejection code is a correctable reason, not a verdict, but most houses have no refile loop so the same code fails quietly every quarter.

Buy sideL4

Rebate tiers earned and claimed at a lower band

Tier math runs wrong in both directions and only one direction ever gets caught. Buying group patronage arrives as a single distribution with no line detail, so there is nothing to test it against unless somebody rebuilds the expected figure from your own volume.

Sell sideL5

Shipped, billed light, or never billed

Product leaves the dock and the invoice says less, or the order closes without one. Nobody catches it because the order looks complete. Price increases that never reached order entry do the same thing more slowly.

Sell sideL6

Deductions absorbed under the write-off threshold

Every deduction below the line you stopped fighting is a standing policy of paying your customers to short you. Individually small, annually not.

None of this shows up as a loss. That is precisely why it survives year after year.

Your revenue recovered in 3 steps. Guaranteed.

1

Discovery call

Twenty minutes. We ask what ERP you run, which vendor programs you are on, and who touches a claim today. If the answers say your house is clean, we say so on the call and leave you alone.

2

Forensic diagnostic

Read-only exports, nothing written back. Custom software does the volume, AI reads the agreements and the vendor correspondence, and a named engineer verifies every finding before it reaches you. Fixed scope, agreed in writing first.

3

Custom recovery build

A human signs anything that touches your books or a vendor conversation. Terms agreed in writing before work starts, and if the Diagnostic found no meaningful case there is no Build and nothing owed.

Let’s speak if this sounds familiar

  • You run a wholesale distribution business—independent or affiliated with a buying group—with meaningful complexity in vendor programs, pricing, locations, or transaction volume.
  • Vendor agreements, rebates, SPAs, or contract pricing are spread across people and priorities rather than receiving consistent, end-to-end review.
  • Your ERP holds transaction history we can compare with those agreements. We commonly work with Prophet 21, CloudSuite, NetSuite, Dynamics BC, SX.e, and Eclipse.
  • You want a hands-on review of historical activity and help pursuing verified opportunities, without adding software your team has to operate. You can follow progress in a tracker.
  • You are typically a $10M–$300M distributor in electrical, plumbing/PVF, HVAC, or industrial supply. Revenue is a guide, not the only measure of fit.
It may be less relevant if
  • A parent company or sponsor controls the relevant data and approval, and there is no practical path for your team to move a review forward.
  • The approval process is likely to outlast the claim windows you would need to review.
  • You already have a team and tools routinely reconciling vendor programs end to end and pursuing eligible claims.
  • The transaction or agreement records needed for a review are not available in a form that can be reliably compared.

Discover what’s hiding in your data.

Twenty minutes. We will ask blunt questions about how your claims actually get filed and who reconciles what was paid against what your volume earned. No prep needed. Bring whoever files the claims.

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Machine Learning Edge, Inc. d/b/a Zetsee · c/o JW Hopp & Associates, 1008 N 5th St. #88, Sanger, TX 76266